Policies

Shipping Policies

  • For standard shipping (3-7 business days): $12
  • For contactless pick up in Ottawa: Free

Return Policy

Regular returns can be made within 15 days of receiving your package, and can only be done if the product(s) have not been used/tampered with.

This may pertain to:

  • You've changed your mind
  • You bought the wrong item(s)
  • The wrong item(s) were shipped to you

For other questions and inquiries, please send an email to info@enfematic.ca.

Privacy Policy

Enfematic respects your privacy. We only collect email addresses and mailing addresses to inform customers about future and ongoing promotions about our products, and to mail products to customers.

Enfematic does not, and will not, use customer information for any other reasons than to promote products and send them to customers.

All payments are done through the partnerships with the secured sites of Stripe and PayPal